Clinic Management Training Course, Healthcare Compliance Readiness, Friday, 25. October 2019

About the Program


Supervising a diverse group of people in a patient care environment can be a real challenge. This is the course that teaches you the skills needed to move your practice forward while getting your staff to commit to the goal! Session topics include:

• Myers-Briggs Type Indicator
• Business Development
• Clinic Management
• Situational Leadership

• Employment law
• Accountability & Counseling skills

Course Objectives

This program is designed for both the seasoned supervisor and up-and-coming team leader. Attendees will learn to identify personality preferences, develop and deploy effective practice marketing strategies, analyze productivity metrics, identify key leadership traits, recall federal and Texas employment laws, and apply effective counseling techniques.

About the Instructors

Frank Lisenbee, CHP, CMRP has over 33 years of experience leading people and managing healthcare organizations. While in the Air Force, he served as the Chief Operations Officer of DoD’s largest dental activity and Command Chief at Wilford Hall Medical Center. Upon retiring, Frank worked as an Occupational Analyst, Texas District Manager for a corporate dental company, and Practice Director of a 17-clinic medical group. He is a graduate of all USAF enlisted leadership academies, and holds degrees in Dental Sciences and Organizational Mgmt. Frank’s awards include the USAF Dental Noncommissioned Officer of the Year.

Erica McDonald holds a Bachelor’s degree in Human Resource Management from the University of Texas at San Antonio and has worked as a HR Generalist, Staffing Consultant, and Human Resources Consultant for various industries. Her experience ranges across all facets of personnel management to include recruiting, training & development, compliance auditing, and compensation. Erica also has several years of experience with high-level medical professional recruiting and most recently served as the Human Resource Manager for a large medical group in San Antonio with over 270 providers and support staff.

Seating is limited…..Sign up today!
Event includes:
Light breakfast
Catered lunch
Training handouts, certificate, and CE credit

Don’t let your leadership journey stagnate – this training is keyto unlocking your personal confidence and improving your effectiveness as a Clinic Manager!

***Discount available for groups of three or more***

Clinic Management Training Course

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