FMCS/AFEB Training - “Critical Conversations: I only say this because I care…”, Renaissance Plaza, 2nd Floor/RM 260, Thursday, 23. May 2019

This course provides fundamental communication skill refreshers people tend to forget in the course of their careers.  Course participants will learn to identify signs of “flight” or “fight” and be able to have successful critical conversation with those of differing opinions. In a critical conversation, participants will learn to recognize staying calm, focusing on the real goal, seek to understand, and help to stay engaged in a critical conversation with the other person.  Losing **** in a conversation is never a good feeling.  This most often causes resentment.
This session gives you another option as part of this year’s workshop series which contributes value to your workplace while minimizing conflict and lessening the drama.
CHECK-IN BEGINS AT 0800 - This training is open to Federal Employees only and is ideal for Managers/Supervisors, Union Leaders and Members, and Mediator/Facilitators.  

FMCS/AFEB Training - “Critical Conversations: I only say this because I care…”

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