Leadership, Personality & Communication, Washington, Thursday, 25. October 2018

Leading different personalities in difficult situations. Adapting yourself to the needs of your goals might become a challenge. How can you make sure you approach individuals based on their preferences?Respecting the personal preferences, desires and motivations of team members leads to higher success and long term results. In this programme, we explore leadership based on the personality and preferences of the team members and learn how to recognise them.
Who should attend?Leaders as well as consultants intended for customer contactsCourse objectives: Participants treat team members according to their personality and personal requirements. They employ the most efficient communication techniques (CA® model) and gain confidence in the contact with people. In particular, they are able to communicate in any kind of situation, recognize different personalities and achieve concrete results.
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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM. 
 

Leadership, Personality & Communication

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